Sometimes it's the thought that counts. Other times, you need to check yourself before you wreck yourself. When asked what their most memorable experiences in retail were, Reddit users flooded in to tell of their many woes. From some of the dumbest minds to some schemes that actually really seemed to work, these people have got you covered. If you're looking to entertain yourself with some much-needed Reddit stories, keep reading and fill yourself to your heart's content.
That's Fake, Ma'am
"I used to work at a game store. One time, a woman came in and asked for two PSPs, two Xbox 360s, and a handful of games and accessories. When it was time to pay, she handed me a 'credit card' that was not laminated and appeared to come from a home printer."
"I told her the card wouldn’t work and she told me to scan it anyway. I scanned her fake credit card, which clearly didn't have a magnetic strip, and of course it didn't work. She told me to just type the number in on the computer. I refused, and she told me she would be back with cash. I put everything back on the shelves. She did not return."
Bill Gates Will Spot Me
Another user recalls a time someone came in with a coupon for a product. Says coydog33, "This person came in with a coupon for a free iPod. The fine print said, 'Guaranteed and payable by Bill Gates.' I asked why Bill Gates would pay for an Apple product. They left."
Honestly, we're not even sure if this was a real coupon. The guy has a point, why WOULD he pay for it? On the other hand, who could make such an elaborate coupon just to screw it up with some fine print? The world may never know.
Are You Sure You Bought This?
A girl working at a hardware store was asked by some customers if they could return their spool of copper wire without a receipt. Copper wire happened to be stolen a lot there, and the girl wasn't able to pull up the item other than to sell it. That raised some major red flags, and she called over the manager.
So he asks when they bought it and they say two weeks ago ( the common response ) and my manager tells them “oh really because the last time we sold an entire roll was over 3 months ago” the guy starts to get brave and tells him “so you’re saying I stole it?!” And my manager says yes. “I’m coming back and bringing the cops” manager says “go ahead that way you can explain to them how you stole the roll”.
We Don't Deliver
Not everyone is out to steal money from stores. Some people just want their lives to be a little easier and force others to give them what they want, which is exactly what happened to this Reddit user at her parent's pizza shop.
Our store is carryout only — we don’t deliver the pizzas we make," explained chweinerneer13. "We once had a customer call and have a long and angry conversation with me because I wouldn’t deliver to her. She proceeded to say (a couple of times), 'You must be new here. I know the owner personally,' to which I responded, 'Well, I’m the owner's daughter, and we don’t deliver.'
You Burnt My Pizza And I Ate It All GiVe mE My MoNEy BaCk
"When I was at Little Caesars, this lady came in with her pizza box and proceeded to tell the cashier she had bought the pizza the previous day and it was burnt, so she wanted a new one." says the aptly named peezuhparty.
"There were only two slices left in the box, and it was a day old. They still gave her a new pizza. Not worth the fight for a $5 Hot-n-Ready." We couldn't agree more; some things just aren't worth the time and effort. But also, that's just five bucks. And Little Caesers isn't even all that good.
I'd Like To Return Some Air, Please
This one's a real hoot. Yah_its_you said, "I had a woman try to return something without actually bringing the item". How in the world can you even think that it's possible to do something like this?
We don't know if she really bought it, but if you're going to try to return an item at least remember to bring it with you! There's a reason it's called "returning an item" and not "getting refunded for an item I have either used, lost due to negligence, or stole". Maybe her cat stole it.
Where's My Refund?
A man working in a bottle shop witnessed another man slipping some liquor into his coat and walking out. As the policy was to not confront shoplifters, he instead called the police and recovered the CCTV footage.
"About an hour later the same guy returns with the bottles demanding a cash refund because he 'purchased the wrong type'. Just as I was telling him I can't do a refund without a receipt the police walked in to collect the footage. He left with them in handcuffs," said Reddit user AtelesJubatus. We think the lesson here is to never return to the scene of the crime.
Aren't Updates Free?
This one comes in from CadeRooney, a customer service representative who takes the calls. "We got a call from a guy claiming to be from technical support. He told me that he wanted to update our systems, and to do so, I needed to follow his instructions."
"I obviously knew this was a scam but decided to play along. He told me to log in to our computer, ring up a gift card for $100, say he paid cash, then read off the gift card number for him. He said that would update our systems! Still the funniest scam attempt I've ever seen." Props to the guy for trying. Imagine if it had actually worked.
Keep Out Of Direct Sunlight
Some people try to steal money, others try to steal convenience, but this guy is just plain moronic. According to i-guess-so-, he "once saw someone trying to return an empty 10-pound bag of ice because it had melted too quickly."
We aren't positive this guy graduated middle school. Ice melts above zero degrees Celcius and freezes at or below it. It doesn't take a college student to tell you that, let alone a high schooler. If you don't want your ice to melt, you need to bring a cooler!
You Can't Get Drunk On Kool-Aid
This user had been working late at night and noticed a strange man walking back and forth in front of the store clutching a plastic bag with a bottle inside. After some time, the back ripped and a wine bottle shattered all over the ground.
"He started yelling that our bags were [trash] and that we better get him another bottle. I walked him outside and told him we couldn’t replace it because we didn’t have any wine jugs filled with black cherry Kool-Aid. No, wine doesn’t smell like that." Indeed, it does not.
Don't Forget To Delete Your History
"I used to work at Best Buy. This guy came in and returned a laptop saying that the box had some old laptop in it. He was yelling and screaming that we don't know how to do business. The manager gave him a full refund. We started to check that old laptop he brought in. It won't turn on. Looks like the motherboard was toast. We pulled the hard drive out and started checking the data."
"Hard drive was completely fine with everything on it. We started looking for the clues and found the pictures of the guy who returned the laptop. It was his old machine. We had all his info. Manager called him and said he has 15 mins to bring the new laptop back or he is calling police. That guy came in, dropped the laptop at front desk. Never saw him again in the store."
Oops, Forgot I Bought This At The Store One State Over
A woman working in a shop that sells soft serve was asked by another woman if she could get another cone because her daughter accidentally dropped hers. She was about to help her out, since that's an easy request and wouldn't be an issue, but "then I realized our ice cream machine was broken that day and we hadn't sold any."
"I looked back at her and told her that the ice cream must've not been from us because of the machine. She turned bright red and mumbled, 'Oh, then I guess it must be from Dairy Queen or something,' and left quickly". Wow, that must have been really awkward. If she was so desperate for some ice cream, she should have just paid the 99 cents.
You Can't Eat A Whole Chicken And Expect Your Money Back
Sometimes you really gotta eat. We think in emergency situations, like a diabetic episode, it's totally acceptable to eat something in the store and pay for it when you're well enough. But this was certainly no emergency situation.
"A woman came in, grabbed an herb-roasted rotisserie chicken, plopped down in the casual seating area, ate 85% of it with her bare hands, then brought the carcass to customer service and tried to return it." This woman truly has some chutzpah.
ID, Please
"I was working at Buckle for a while in college. They offer 10% Military Discount with photo ID. Lady comes to my register on Black Friday with an alleged photo copy of her husbands DD -214. I kindly told her that would not be accepted and she was not eligible for a discount unless she could produce dependent ID on an official card. She was pissed. I gave zero f**ks. Guess who paid full price?"
Well, that was blunt. We're guessing the lady paid full price and was not happy about it. But if a photo ID is required, then there's nothing you can do about it. Always make sure you have your ID on you.
Savage Boyfriend
Reddit user uugggggg says, "I had a customer try to pay with a check using an ID that was very obviously made of paper. When I wouldn't accept it she tried to get her boyfriend to fight me. He laughed and awkwardly walked out of the store. Leaving her there, crying now, from the embarrassment of failure I guess?"
First of all, props to the boyfriend for not dealing with any of this girl's crap. Secondly, did she seriously try to make him fight? That's quite a bit of an overreaction when you know what you're doing is wrong. Do you want to get the police involved? Her boyfriend certainly didn't.
Please Seek Help
Sometimes it's not so much a scam as it is an addiction. For this man, it couldn't be any more literal. "A guy comes in to fill his sons aderall script. Guy is super twitchy and son is chill as could be...an aderall script within that week had been filled so we really couldnt fill this one."
"We decline and his last words to us are ‘my son needs them for a birthday he has to go to today cant you help?’ No dude we cant help. Youre clearly taking your sons pills, get help and stop using your son to get high on prescription drugs." If you or anyone you know is like this, please help them. Addiction is more than just a phiysical ailment.
It Doesn't Come Out Of The Box Like That
"I sold a guy a phone years ago when I worked for a wireless carrier. I spent an hour getting all his information transferred and setting up the phone. He came in the next day with a shattered screen. Apparently, he didn’t remember that I was the rep who helped him and proceeded to tell me that the phone was like that when he left the store. Needless to say, the phone was not replaced"
If you're going to try to pull off a scam like this guy, you have to remember all the details. Especially the face of the guy you spoke to. How can you even say the phone came out of the box like that? Everyone knows they have to take it out of the box to set it up.
You're Not Seriously Going To Eat That...
We don't even know what to say about this next one. Apparently, while working at KFC, Reddit user ampmetaphine met a man who would try to trick the staff into giving him more food by claiming they forgot something.
"When we turned around to fetch his drink at the end of the order, he would open the box, take out the chicken pieces and hide them in his pockets. Hot chicken. Right in his pockets. I got so fed up with everyone just giving him extra chicken all the time that I demanded he turned out his pockets one day when he tried to pull it and WOW LO AND BEHOLD this guy has his pockets full of drum sticks.
Do Your Research
"I worked at Arby's, and we closed for a week while our store got remodeled. We were all there one day during that week preparing to reopen when someone called and claimed we'd messed up their drive-thru order the previous day. They demanded that we remake their order for free. The manager had to fight laughter while telling him that we'd been closed for a week."
Are these people even doing their research? That's just basic common sense! It almost like we're trying to give them tips on how to better scam companies. Don't get it wrong, though, we don't condone these actions.
A True Tradgedy
This one barely needs an introduction. Just know that this one's honestly horrible. "September 12, 2001. USA. A guy in Spartanburg South Carolina calls and says that his weed trimmer was in the twin towers in NYC the day before and got destroyed by terrorists. And demanded I replace it under warranty."
Come on, people. You shouldn't use a national tragedy as your excuse to make a few bucks. Seriously? A weed trimmer in the twin towers. Now that one is going down in history.
It Was An Accident
"A customer brought back a jumpsuit for a refund because it had [poop] in it. She claimed it was like that when she bought it. It stank so bad that you could smell it through the taped-up plastic bags she had put it in. It would never have gone unnoticed by the changing room staff, the customer, or the cashier if she actually bought it like that."
"Someone at the refund counter actually accepted it and put it in the trolley full of other returned items for us to put back out. There was a note stapled to it that said, 'Warning: feces inside.'" It's already a give away that she was lying considering it needed to be put in a bag. Does she know that poop stains can be removed in the wash?
We're All Bald, Sir
"I worked at a gas station. Once, a guy came in, grabbed a foot-long sub from the sandwich case, opened it up, pulled a hair out of his own head, and stuffed it in the sandwich. He came up to the register and demanded a refund."
If you're going to try a trick like this, maybe you should do it after you buy the product. Or just don't do it at all. Also, don't gas stations usually have premade food? Like who's hair could that actually be?
That's More Milk Than A Baby Drinks
"I worked at Aldi, which has a return policy where you get your money back plus an item of equal or lesser value. One customer routinely returned a gallon of milk with just a quarter remaining, claiming it was 'rancid.' He’d then get a new gallon and his money back. This went on almost daily for two weeks until the district manager finally put his foot down."
These policies are not in place for you to take advantage of them like that. If you really need the money so bad that you can't afford to pay the few dollars that a gallon of milk costs, there are companies that can help.
Wait, That's Not Detergent
"I had someone try to return two bottles of laundry detergent. She dropped them off at the counter and said she didn’t like that brand. She walks off to do her shopping. I wonder how it smells so I open the detergent and smell it. It’s water. Both of these jugs are filled with warm water."
"During the exchange she tries to claim they were like that when she bought them. I explain I can’t return them and she will have to talk to the Day Manager. (Boss Lady who has final say.) She decided not to do that, and left." Like...That's certainly one way to recycle them.
This Sonic Deal Was As Bad As Sonic '06
"Had a guy try to return 2 sega cd games for cash. Problem was they were wrapped in Saran Wrap. And then had the gall to exchange them for properly wrapped games so he could go across the street to wal-mart and return them for cash there. Him and his buddy must have really needed beer money."
We're not sure if you know this, but Sonic CD is an old game...like the CD in the title literally refers to the advent of the CD. We don't think the saran wrap is going to help you out very much.
Are You My (Grand)Mother?
Doesn't it always seem like the people who say "I know the owner" always get caught by the owner? Something similar happened to this woman: "I worked for my mom in law at her home decor store. I had an older woman come in and when I rang her up she said she got a discount because she was the owner's mom."
"My immediate reaction was to yell, 'GRANDMA!' and throw my arms out like I wanted a hug. She left very quickly. BTW it was not my grandma in law." We would have done the exactsame thing.
Deja Vu
"When I worked at the service desk of a local grocery store we had this lady who was super skinny and wore sunglasses and long sleeves all the time, one day she came in with a friend and tried to return beauty items (we didn’t have a beauty/makeup section) and claimed she had no receipt due to 'short term memory loss.'"
"It was so hard not to laugh in her face, she had attempted to return things this way numerous times. We all knew what she was doing." Short term memory loss is right; it seems you've forgotten that you're not fooling anybody.
You've Got The Wrong Store
Most of the people on this list who have tried to return stuff for cold, hard cash have done so by taking it from the same store they got it from. That way, they can actually "return" it. That wasn't the case here.
M37h3w3 says, "Customer tries to return some makeup without a receipt. I look it over and tell her I can’t return it. She tries to say that we have to since we sell it here and what not. I tell her I can’t return it because it has a security label from the grocery store that’s five miles down the road. She books it out and leaves said makeup behind."
Anything Goes
Speaking of returning something at the wrong store, get a load of this: "The store I worked for had a crazy return policy. We even took back things we didn’t even sell. I worked apparel, which included jewelry and some housewares like towels. Our manager would make us find a comparable item and use that UPC to give the refund. It was ridiculous."
"I remember arguing with a guy who wanted to return a watch. He swore he bought it at our store. I kept explaining that was impossible. I call the manger who says, 'Just refund it with a watch that matches the price he says he paid for it.' But the worst was how many times we took back obviously worn, dirty clothing like lingerie." How does this store even make any money anymore?
Delivery
From jasmminne: "Not traditional retail, but had a client swear she did not receive two packages from me and was refusing to pay the invoice for the second package from more than six months prior. I knew she was lying but she was extremely rude and insistent."
"I was able to go back on all records and was able to find both a photo of the first package on her front door step (super lucky as that’s not our normal delivery procedure to have photographed evidence), and a signature of receipt for the second one with her name very clearly signed, dated four days later. I emailed the evidence and never heard back from her again. Not even an apology email or phone call, which just confirms she knew she was lying."
Inadvertent Coupon Hoarder
"I had a customer come to purchase some stuff, and they had found a coupon from 3 years ago on Google Images for 50% off whole purchase. I told her I can’t do that, and the only one we had going at the time was not viable for her purchase. She yelled stupid loud, stormed out cursing, and I felt good. She emailed corprate, and I got in trouble for making her upset."
Dang, we've heard of people saving coupons for years, but downloading a coupon that hasn't been in service for years? That's another story. We're sad you got in trouble, but even when the customer is wrong, they're right.
Cute Prank, We've Actually Done This...But We Didn't Steal
"At my last job someone called the store wanting to know if we had spare empty boxes for Xbox consoles, because he ‘wanted to prank his kid and give him an empty box’. I know very well he wanted to try to stuff the box with who knows what, and attempt a return."
"Of course, the folks at customer service check such boxes for actual product, and match serials to those on the box." It's a nice sentiment, but it's too bad it was completely spoiled by this scam. Next time, prank your kid by actually getting him the thing.
I Already Know What You're Doing
"I open the store everyday, hadn't seen this dude once that day. Looked at his cigarettes, it's a brand we don't carry. Asked him for a receipt to 'confirm' he purchased them here, but he obviously didn't have one. 'That's fine! If you can just tell me what time you were in here today I can look it up on our cameras to confirm your purchase.'"
My God the backpedaling and stuttering. I grabbed his cigarette pack and fake examined them. 'Wait a moment sir, are you sure you purchased these at this store? I don't think we carry this brand'. He took the cigarettes back, came up with something about his brother must have yada yada and then he walked out.
Oops!
"When I worked at a bookstore, I once had a guy scratch the price tag off a book, and put over it a tag he presumably got from the grocery store next door. There is absolutely no way a new hardcover book in a franchise store would go for $.20. No promotion is that good. I guess he didn't know that I could look up the price and check out any book in the system by title."
When he tried to check out, I said the real price with a big smile (the genuine 'oh s**t' on his face before turning to feigned confusion was everything), and when he asked why I'm not honoring the pricetag, I just took it off, and said 'sorry, someone must've been playing a joke- this isn't even the same kind of tag we use...' He of course left without buying the book.
Still A Great Face Mask
After a highly convoluted story, Reddit user ShadyLady709Q49 explained that "Now, [she works] at Sephora and we always get people trying to return fake products. My favourite one was when someone returned a face mask but had put a can of tuna in the box instead of the actual face mask."
On the one hand, that definitely sucks. But on the other hand, olive oil is good for the skin, no? You could try selling that as the new face mask. Just tell people that's how it comes. It'll be called "Sephora's Secret". No? Yeah, probably a dumb idea.
That's Not How This Works
One woman came into the movie theatre claiming they had given her husband the wrong soda and caused him to have a diabetic episode, then had to suddenly go to the hospital to be "cure". Although the writer of this story doubted the mistake (why didn't they have insulin, why wasn't it made a bigger deal, and where was her ticket stub?), she gladly went to check the report.
Dawrina writes that she said "'Yea, sorry looks like there were zero tickets sold to that showtime.' And I showed her the report. She then tried to say we sold her tickets to the wrong movie. I told her that was impossible because then she would have been in the wrong auditorium. She had no response to that. Then she spluttered that she 'guessed she would just go buy tickets' and I said 'yea I guess so'."
This Accidental Scam Actually Worked
"I used to work for a store that did trade-ins for old gaming systems. One day a man comes in trying to trade in his Xbox 360 to get credit for the (at the time) new Xbox one. We’re pretty lax about the condition of the product. As long as it turns on, we’ll take it. I’m talking to the man as I’m taking the Xbox box out of the bag he brought it in, he’s pleasant. I open the box up and… cockroaches just come crawling out."
"I almost drop it, and I tell the guy we can’t accept this. Boy, does he get mad. He has the gall to ask where in our terms does it specifically say they can’t accept this? The manager gets involved and he eventually leaves, only to come back the next day to try it on another employee. I radio the manager when I recognize him. Guy puts up a fuss again and the manager eventually tells him he’ll give him the trade in credit IF he takes his bug ridden machine with him and never brings it back."
This Real Scam Also Worked
Somehow, this person managed to fool a jeweler with a fake diamond: "Customer returned a fake ring for $100. They had a real receipt that physically described the ring they brought in. I didn’t recognize it, even checked for it. But ultimately accepted the return because it seemed legit."
"What they did was buy a real ring (or obtain a real receipt some other way). Then buy a fake $5 ring that matched the description on the real receipt. Return fake ring, get cash. Actually pretty smart." As much as we don't condone this kind of behavior, we must also agree that that was pretty smart.
Always Check Your Boxes
One person "had a customer return a vacuum cleaner once, my supervisor did the return thankfully. The box went back on the floor unchecked. The next customer who wanted to buy it checked it out before they went to the register. The whole [darn] thing had been replaced with a catering size tin of beetroot."
Our biggest question is how much did the whole box of beets cost? Unless you're a farmer it must have been significant. Maybe not much, but does it really justify trying to scam your vacuum return?
Safety First
"This probably doesn't really count as a scam, but had a teenage boy come into the store and say he had no money but needed condoms desperately for tonight or he "wouldn't lose (his) virginity". I really felt for the dude, so I ended up buying him some myself."
If you want our opinion, we think it probably was. If he needed them so bad he could've just told his parents he was seeing a movie. That being said, we're definitely glad you helped him practice safe habits. And you made a kid happy tonight. Right on.
I Have The Reciept, Sooooo...
"I was working the register in a mall department store and policy was to only take returns without tags if they had a receipt. Middle aged woman comes up and says she wants a refund on some clothes. She dumps out what amounts to dirty laundry of clothes that haven't been sold for at least a year and a half. I asked if there was anything wrong, as being well worn, fit couldn't have been the issue."
Lady says, no, but that the owner, her son, is in jail now and doesn't need them. She wanted full retail price, which she was happy to tell me what that should be. I tried politely enforcing the policy, but she wasn't having it. Called for a manager, who, to my dismay, gave her what she asked for. That was more than I was going to earn over two nights of work." You should try the same trick, then ask the manager for a raise.
I'm Begging You To Believe Me
"I was waiting to get my hair cut at my local barber and this woman hobbles in. She had a bandage on her head, a bandage over her eye, her arm in a sling, and a cane. She sat down and launched into this horrible sob story about how she had been in this terrible accident and had spent all her money at the hospital and her car was totalled and now she had no way to get back home, etc. And of course asked for money."
"My barber was entirely unperturbed and said 'Okay, just let me finish with my customers.' The lady, thinking she'd hit a score, sat patiently as he did five haircuts, then he calmly walked over to the phone and called the police. Boss."
How Is That Related
You ever do something that's so simple, yet you still get in trouble for it? Try this one: "A customer called my company and complained that my shirt was untucked so that they could get free coupons. This woman made such a mess out of nothing, and I almost got written up over it," said Yunak82.
We're not even sure how you can get coupons from something like this. Was their experience so bad from the casualness of the shop that they needed compensation for it? We highly doubt it.
They Got How Much??
"I worked at Ulta, and someone tried to return some liter-sized bottles of shampoo and conditioner, but they had filled them with water and froze them. The temperature and condensation were a dead giveaway, so we refused to return their items. They proceeded to call corporate and complain, so they got a $100 gift certificate and we got [chewed out]."
Darn, sometimes people can get away with really dumb things, and it even seems like they can get away with stealing these days. It also really sucks when the person on the team gets in trouble for doing the right thing. You know they probably went home that night and boasted about their illegal scheme working out.
Nice Try, Guys
Writer puddingandp1e recalls a time that they had met a bunch of guys trying to use fake credit cards to steal. They explained that they try to distract you while the others input the wrong credit card number and other comlicated stuff.
"These guys were super friendly and chatty and probably thought I was young and dumb but I caught them trying to take off with about $500 worth of groceries. They were all like, 'Just let us go and get some cash out, we'll be back soon to pay'. They never returned and my manager gave me a box of chocolates for picking up on it. Proudest moment of my retail career." Great job!
Lost And Found
"I once had a dude try to score a free iPhone. He came into the department I worked in, and started describing this vague iPhone to us, saying he’d lost it in here earlier. No other details were given, like phone case, or specific color, just an iPhone." Well that's a red flag.
"Further questions were asked about where he thinks he might of left it in here and he just went quiet and said, 'It’s fine, actually. Maybe somebody else has it.' And left. Our opinion is he knew that sometimes stores will keep people’s phones that they find until the owners come back and then they hand over the phone. He wanted to score a free iPhone."
Who's The Scam Artist Here, Exactly?
"I work at a convenience store, and we sell phone chargers for exorbitant prices because they prey on the desperate who need a charger RIGHT NOW. People steal these chargers all the time and try to bring them back for a refund. We don’t take them back without a receipt with our store address on it anymore because this is such a common occurrence."
We're having trouble figuring out which of these is the scam: the overpriced chargers, or the people stealing them to return it. We guess you get what you pay for, huh? Maybe if they were cheaper this would happen less...and they'd get more customers.
"It Ate My Money"...
"Had a guy come to the bowling alley I worked at wanting to play in our arcade. You have to put money on a card to play the games cause we have card swipers on all our games and tickets go straight to the card. He walks into the redemption store I’m in and goes, 'hey man I just put $20 in the teller and it took my money and is saying I didn’t put anything in, can you give me a card with $20 on it?' Well that’s weird, let’s check it out."
"I grab a manager and walk over to the teller where the manager proceeds to open it up and take out the cash box and would you look there, not a single bill, hmm weird. “Uhhh, do these other tellers work?” Yeah bud, all the tellers work just fine."
How Did You Manage To Stick Food To A Non-Stick Pan?
"A couple tried to return a pot and pan set because the Teflon was coming off. Brand new cookware with the Teflon already coming off after only one single use? How odd. I have to see this. Yeah, about that . . . There was badly burnt food in the bottom of the pans and someone had used something sharp to try to scrape it out hence the 'Teflon peeling'. The store took it back."
Isn't it just the worst when someone's negligence is the reason something bad happens, and they get away with it? That seems to be the case here, and it's no more better than any of the other stories we've heard...
The One That Got Away
"The ID she had and who she was were two different people. The woman in the drivers license had no tattoos on her face, this woman had stars below her eye. I told her this is not you, I will not sell these to you, and I will call the police. She booked it out of there."
"Unfortunately the man got away with it, because he had purchased his at another register before the woman came to me. And would you believe, I got in trouble for doing that?" After everything we've read so far, yes. Unfortunately this seems to be the case for most retail workers just trying to do their job. "The customer is always right" as they say.